How To Complain In A Restaurant
Ten years ago, we did as we were told. If we didn’t like a dish, or a table, or a wine, and the waiter asked us if everything was alright, we’d say “Yes thank you!” in a meek voice.
Today we know what we want. We won’t stand for ignorant waiting staff, sloppy service and bad background music. In fact, we like to complain.
But complaining, like cooking, is an art. For the best results, mastery of discernment, timing and presentation is required. And, perhaps most importantly, the appropriate attitude.
See it less as complaining, more as explaining there’s a problem and giving the restaurant a chance to put things right.
Here, three leading industry insiders with the 10 most commonly encountered problems, as voted for by Olive Magazine readers, and asked them to give us a masterclass in how to handle them effectively.
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